SERVICE AND REPAIR
We understand that communications is the lifeline to your business, we will respond to emergencies in a maximum of 2-hours. If your system is down then so is your business, we will get you back up running in the fastest time possible. We keep systems in stock in case of emergency situations to get you back up and running.
Normal service is usually scheduled within 24 hours of your call to us.
- T1, circuit extensions
- Full Cabling services, Category cabling, Fiber optic installation and repair
- WAP, (Wireless Access Point) Installation, we can also design and implement a complete wireless WiFi system in your facility
- Troubleshooting of all cabling, we can fully test your cable with the latest test equipment
- Belden Certified Installers
We Specialize in Repair of:
- Avaya IP Office
- Avaya Partner
- ESI Phone Systems
After the initial one year warranty that all systems include expires you can sign on for a service contract that ensures your system performance, we will make sure you have the latest versions of operating systems and firmware to maintain the integrity of your system all year.
Contracts typically run 10% of the original purchase price of your system per year.
Our service fees are very competitive in the Reno, NV communication arena,
Normal Hourly Rate- $96.00
Overtime/Emergency Hourly Rate- $144.00
There is a $192.00 minimum charge on all service calls
There is a 2-hour minimum on all service call
An “Emergency” is a call that is scheduled within 4-hours of the call entering our dispatch
Hours are 8:00am to 5:00pm Mon-Fri. PST
Depending on your location, fuel fees may apply (generally over 20 miles from Reno)